About Us

The Isaac Family. Randy and Angela both served in the United States Air Force and are members of their local Veterans of Foreign Wars Post. Randy has worked in this industry for years. Randy handles all of the sales, technical support and customer service questions. Angela has been in marketing for more than a decade and has helped run the marketing and public relations of multiple companies. She is responsible for the website, social media, advertising and networking. Our more than 15 years of marriage combined with our skill sets create a team ready to bring our customers the best customer service available.  

Find a lower advertised price? Let us try and beat it!

If you find a lower advertised price, just email the name of the product and website advertisement link with lower price to Sales@CatalystSalesAndDistribution.com. During normal business hours, our sales team can usually reply within 30 minutes or less! Please be sure to add the words "price match" in the subject field of your email message to ensure the fastest response.

(Disclaimer) In most cases, we'll match the price and give you 10% of the difference. Certain restrictions will apply. 

1. Minimum purchase $100. for price match. Item/items must be in stock and available to order.

  1. Not applicable on accessories, parts, or service.
  2. We do not match shipping or freight offers.
  3. We reserve the right to refuse price matches that require us to sell the item(s) for less than our cost.

Price match applies to the DELIVERED price (Price + the shipping cost.) Not responsible for typographical, specification or application errors. All price-matches subject to verification.  Although we do our best to honor all situations, sometimes the price offered elsewhere may be less than our cost. We cannot price match all of these claims.

 

FAQ'S

 

Where are you located?

109 East 17th St Suite 80

Cheyenne, WY 82001


How do you charge for shipping?

Freight charges are calculated at checkout by the method of your choosing. We currently use FedEx as our shipping carrier. (Please note that should you return a product for reasons other than product defect or error on our part you will be responsible for freight charges).

How long will it take for my order to arrive?

Ground freight typically takes 7 days. Shipping transit times are business days, weekend delivery options are extra and may not be available, please contact our office for a quote if a weekend delivery is necessary.

Do you charge Sales Tax?

Yes

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, and PayPal.

How long do I have to return a product?

Unused products may be returned within 30 days of purchase for a refund, minus shipping and handling. All boxes, packaging materials, and accessories must be in new, re-sellable condition or a fee equal to the cost of the damaged and/or missing item(s) will be deducted from the refunded amount. Be sure to ship any returned item in a box other than the display box of the item. Used or damaged equipment may not be returned. 

NO credit will be issued for damaged or missing items not reported within 24 hours of receipt of shipment.

If returning a product, please include a detailed explanation regarding the reason for return. In addition, clearly mark the outside of the shipping container with RA#xxxxxx (where "x" is your invoice number). Returns may be sent to the address found on your invoice. After 30 days, a 20% restocking fee applies. Credits may take up to 30 days to process.


What if I have a defective product?


Defective products may be returned within 30 days of purchase for a refund (minus shipping and handling) or exchange for a new unit. After 30 days most items must be returned to the manufacturer for repair. Please contact us with any questions.

Please note that defective merchandise MUST be returned before a refund can be issued or replacement item shipped.

**All prices and specifications are subject to change without notice.